When should you book your event rental?

As soon as possible.

We will never overpromise or double book or overbook any event. So what we agree upon is what will be done. So if we have the time slot open with the items available, we will do our best to earn your business.

For weddings: Generally, to coincide with most wedding couples, planning your wedding could mean at least 3 to 6 months (or more—usually some are a year) in advance. However, we understand the need for Elopements so give us a call, we would love to help with last minutes. Again, if we have the time available and items available, we would love to help!

Hours and Days of Delivery?

We can make personalized arrangement for delivery Monday to Saturday typically from 8am to 4 pm, but we can arrange depending on the event venue/location and the type of items you need agreed upon in your contract. Additional charges may apply for deliveries made outside of our normal operating hours.

Are deposits are always required:

Yes, we require a non refundable deposit to secure your rentals for your date.
25% non refundable deposit, which will be with credit/debit/cash only. No checks accepted.

Are there minimum orders?

Yes, we do require minimum orders of $150 and can incur additional delivery fee (quoted and agreed/signed upon before the order is delivered) when our team delivers based on the location and venue.

How much is additional charge for delivery?

Delivery starts at $30 roundtrip within Eastvale and some parts within Norco. In Corona and surrounding areas and will also be depending on the availability, venue/location.

What if I need rental items that you don’t have listed, can you help me?

We will always do our best and try to accommodate and may even consider adding such items for additional fees and non refundable full deposit payment for special order items.

If we have an outdoor event and it rains (unexpectedly of course)—then am I responsible for bringing everything indoors?

Yes when you rent the items, our rental agreement requires you to keep all your rented equipment dry and free from harsh weather harm. Additional charges will apply if equipment is damaged due to excess water exposure.

Do you have Rental Return Guidelines?

Yes, we do require for all rental items to be returned clean and in good condition. so we can get in there when party is wrapped up, to get ready for set up and breakdown.

**For those customers who signed up and fully paid ‘Set up and Breakdown’ package, they are exempt and will not require the Main Guidelines as listed below.

Main Guidelines: When you have finished having fun at your event, our team will need to pick up your rentals in one centrally located place, covered and secured location. They need to be indoors away from general public, secured from being stolen or free from becoming damaged. There needs to be a responsible adult that will sign off for complete pick up as agreed upon by signing our rental agreement contract. Items cannot be placed abandoned at any unsecured location.

• For CHIAVARI CHAIRS: Please shake out any loose debris. If possible, please remove optional cushion and put in provided clear plastic bag, 10 cushions per bag. Cover chairs with provided covers and stack chairs 8 high.

• For LINENS: Please shake out debris and put in provided bags. No additional trash, items, silverware/dishware or anything that can damage linens beyond normal laundry to be included in bag.

• For DISHWARE/PLATES/Plate Chargers/SILVERWARE: Please scrape all food particles off and will provide you with returns only bins to place them in before we pick up.

• TRASH and Food Item Scraps or Unwanted Leftover Food items: We will not be responsible for hauling out any additional foods/leftovers or any trash items. Trash removal service are NOT provided by Monarch Coast Events.

  Thank you for your cooperation. By taking care of our rental items, we can keep passing down our savings to keep serving our local community with fair pricing.